Always-on Collaboration
Sharing, tweeting, status updating: preparing us for a future of always-on collaboration; http://eicker.at/Hyperconnectivity
Sharing, tweeting, status updating: preparing us for a future of always-on collaboration; http://eicker.at/Hyperconnectivity
Reicht Facebook? Ist Twitter ein Muss? Brauche ich Google Plus? Was ist Diaspora? http://eicker.at/SozialeNetzwerkdienste
70 percent of mobile social networkers posted a status update while on their mobile device; http://eicker.at/SocialMediaMobile
Google: “Google+ Pages have already provided brands and businesses a new means of connecting to and deeply engaging with consumers. In the weeks since launching pages, we’ve been listening to your feedback and we’re pleased to make some of the most oft-requested features available. – You can now delegate up to 50 named managers as administrators for a page. – A new notification flow will ensure that these managers stay in the loop on all the activity that takes place on a page, giving managers the ability to stay involved in page conversations. – We’ll now show an aggregated count of users that have engaged with your page, either by +1’ing it or by adding it to a circle. This way, both you and your page’s visitors can get an at-a-glance summary of who is interacting with your page.”
Twitter launches Twitter Stories: testimonials explaining how tweets impacted users; http://eicker.at/TwitterStories
Twitter: “Today we’re launching the first in a series of Twitter stories. Read about a single Tweet that helped save a bookstore from going out of business; an athlete who took a hundred of his followers out to a crab dinner; and, Japanese fishermen who use Twitter to sell their catch before returning to shore. Each story reminds us of the humanity behind Tweets that make the world smaller. – Help us uncover more stories. Tell us how you or someone else have used Twitter in an interesting way. Submit your story by mentioning @twitterstories or by using the hashtag #twitterstories. Include a link to a photo or video that helps illustrate your story to the world. Each month we’ll curate a selection of profiles to share. – Follow @twitterstories to get the latest stories or check the site every month for a new collection.”
TC: “Last year, Twitter debuted a marketing campaign, called Twitter Tales, that showcased ways in which users interact with the microblogging platform. Today, the company is launching a similar campaign, called Twitter Stories, which seems to show interesting Tweets and ways the site’s users are communicating via the platform. … User stories are always a good marketing tool. Facebook launched a similar marketing campaign around their 500 million users milestone last year, called Facebook Stories. Google also launched Google Stories, which collects stories from users sharing tales about how Google effected their lives.”
TNW: “Twitter is fast becoming an integral part of the way that its users communicate and has proven its ability to act as a fantastic channel to receive information quickly. The US Government has even recommended that citizens use Twitter to contact one another during emergencies instead of traditional cellular or phone lines, which can get congested.”
HP: “Perhaps in an attempt to woo a more mainstream audience, Twitter has notably chosen to highlight several well-known celebrities and brands in the stories it picked, including Roger Ebert, Ochocinco, Queen Rania Al Abdullah, and Burberry.”
WP: “In its five-year history, Twitter’s been used for inane updates on what was breakfast, as a vehicle for real-time news and as a way to spread revolutionary social ideas. On Tuesday, the service launched a new site, ‘Twitter Stories,’ to share a handful of stunning ways that the micro-blogging service has made a positive impact on people’s lives.”
CNET: “Tales at a new site called Twitter Stories range from movie critic Roger Ebert‘s use of the service after he lost his voice, to a man who found a kidney donor after tweeting “Sh*t, I need a kidney,” to a man who saved his mother’s bookstore with a tweet, to pro football player Chad Ochocinco treating 100 followers to dinner with a surprise invitation delivered across the service.”
Diaspora social communications: superusing Diaspora, the federated Web, the early days; http://eicker.at/DiasporaCommunications
Diasporial: “One of the first things I fell for in Diaspora was its neat marriage of two posting methods: a unidirectional ‘blasting’ option to reach the general public and a two-way ‘sharing’ model for more intimate exchanges… sooo basically a Twitter and a Facebook. Through the proper use of aspects, posts could now either spark a conversation among select friends or publish a message to the entire Internet. … With the recent introduction of Markdown formatting, I’ve noted a increase in longer, well thought-out posts more resembling blog entries than status updates begin to appear in my activity stream, which tickles me pink… You can actually use this system to pre-publish a thought and gather comments on it before full out blogging about it… ‘But I’m a famous celebrity. What does this mean for me?‘ The benefits are surreal. You don’t have to rely on some lame ‘fan’ or ‘group’ pages: people can connect to the real you, and you can control what your subscribers see simply through carefully watching what you post as ‘Public’. Your real friends can be put into their own specific aspects where you can tell them all about your new yacht or perfume line, while the rest of the Internet will receive your public updates about book signings or that new charity you’re promoting.”
Diasporial: “I’m pretty sure that everyone on the Diaspora platform has their own story about how they found Diaspora, made friends, and got into the network. Some of us have enjoyed it more than others. Regardless, the fact of the matter is that this is a very opportune moment for a community to come together and really shine. … [T]he biggest thing about Diaspora is not its features, but the community that surrounds it. Several times a day, I’ll check in and notice great conversations going on by people that originally didn’t know each other at all. In fact, I’ve made a good handful of friends there, from all walks of life. The best part is that it’s not just a bunch of Linux nerds. There are people there that are passionate about film, technology, art, philosophy, literature, you name it. It is a community of passion, and it continues to grow on a daily basis.”
Diasporial: “The early days of Diaspora – a personal story – While writing this I realise how hard it is to put the pre-alpha experience into words. I am sure that those who were there with me at the time feel the same nostalgia and the same enthusiasm as I feel. Having been an early adopter on pre-alpha Diaspora is definitely something I am proud of. The whole look and feel of Diaspora was just great and the people I met were all very kind and loving. The software iterated with the speed of lightning and every time your account got reset you just knew that something had changed. Rather than feeling bad about the data loss, you would just sign up again as quickly as you could to find out what’s new.”
»[T]he biggest thing about Diaspora is not its features, but the community that surrounds it. Several times a day, I’ll check in and notice great conversations going on by people that originally didn’t know each other at all. In fact, I’ve made a good handful of friends there, from all walks of life. The best part is that it’s not just a bunch of Linux nerds. There are people there that are passionate about film, technology, art, philosophy, literature, you name it. It is a community of passion, and it continues to grow on a daily basis.”«
Sehr gut gesagt. »Gefällt mir« :)
Indeed, Diasporial is definitely a must read. ;)
Facebook joins Twitter, Google Plus: allows non-reciprocal connections, aka following; http://eicker.at/FacebookSubscribeButton
Facebook: “In the next few days, you’ll start seeing this [Subscribe] button on friends’ and others’ profiles. You can use it to: Choose what you see from people in News Feed – Hear from people, even if you’re not friends – Let people hear from you, even if you’re not friends”
AF: “This option seems geared toward making sure there are still public status updates going up – now that the Facebook has made the privacy controls more visible to the average user, these settings ought to increase in usage. … To encourage the use of the new feature, Facebook suggesting people for you to subscribe to, based on your friends’ activity. These prompts show up in the right-hand column of the homepage. You can click on the upper right-hand corner of these suggestions and they will disappear, plus subsequent prompts will take a different direction.”
IF: “These new options will add user preference to Facebook’s EdgeRank algorithm for determining what’s relevant to surface in the news feed. Users will no longer have to suffer the annoying stories about high scores or new items earned by their little brother in social games. Another example Gleit cited was that if a user has an acquaintance who is a great photographer, they can select to just see their photo updates, not status updates about their daily lives. – Users will no longer have to use multiple services in order to handle different relationships such as those based on real-life friendship, interests, or acquaintanceship. Twitter may have already built up a graph of 100 million people based on connections, but Facebook could bring the knowledge accessible through assymetrical following to the mainstream while improving the quality of the news feed.”
GigaOM: “Should Twitter be afraid of Facebook’s subscribe feature? – It’s not just that Twitter is an asymmetric network. Facebook is much more of a full-fledged social network in ways that Twitter is not; its focus is on connecting you with your social graph so you can share thoughts, photos, games and so on. Obviously, it’s also an information platform, and it seems clear network wants to boost that aspect of its business, but I think most users still see it as a place they go to get information and/or news primarily from their friends. … But if Facebook seems to have a lock (at least for now) on the status of leading social network for connecting with family and friends, Twitter seems to have become the defaultinformation network for getting real-time news from a wide variety of sources, whether they are friends or not.”
RWW: “Does Facebook’s Subscribe Button Betray What the Company Was Built On? – Facebook evolved around the notion of ‘balanced following.’ You couldn’t be friends with me unless I was a friend to you. At the start, Facebook held tight to that rule. As time went on, that started to evolve and erode where you could see updates of people you had sent a request to even if they had not yet responded. Later, Facebook instituted sharing options where ‘friends of friends’ and such could see your posts if you so chose. … The subscribe button changes that.”
Obvious (the Twitter founders) goes Lift: unlocking human potential through positive reinforcement; http://eicker.at/Lift
Google Realtime Search will return with and for Google Plus, including other sources; http://eicker.at/GooglePlusRealtimeSearch
Mashable: “Google Realtime Search is coming back soon, and it will include data from Google+ and other social sources. … When asked about if or when Realtime Search would return, Singhal responded by saying the Google Search team is ‘actively working’ on bringing the product back. He added that the team was experimenting with adding data from Google+ and other sources. It seems as if Google doesn’t believe it needs Twitter data to deliver a compelling real-time search offering. – Danny Sullivan, the panel’s moderator and Search Engine Land editor in chief, also asked the panel why the Google+ stream doesn’t have its own search engine (it’s one of the social network’s most requested features). – ‘We are on it,’ Singhal responded.”
SEW: “Since the new Realtime search is expected to be bumped to the front page, much like Places or image data, this works as a way for Google to cross-promote its content. It also falls into the same category as the antitrust concerns currently being reviewed in both the U.S. and Europe, which are focused on whether Google is unfairly favoring its own sites and services. – Will Google realtime even matter without Twitter? As Marketing Pilgrim noted, ‘even once (if) Google+ becomes heavily trafficked, it’s likely that the postings will resemble those you find on Facebook. Google already admitted, that Facebook wasn’t very effective as a real-time news source, so how is Google+ going to be any better?‘”
WPN: “Google Needs Twitter for Realtime Search – If you want to see up to the second results from around the world on what people are saying about any given topic, where do you go? Google+ or Twitter? – If Google really wants to organize the world’s information, maybe it needs to fork out enough money to get that firehose back. At least for a while. The early days are promising, but it’s still entirely possible that Google+ could turn into another Google Buzz or worse yet, another Google Wave. – I still can’t believe Google of all companies launched such an important strategic product without search in the first place.“
Twitter starts adding Promoted Tweets advertising to users‘ timelines with Timely Tweets; http://eicker.at/TwitterTimelyTweets
Twitter: “[W]e’re introducing a way to ensure that the most important Tweets from the organizations you follow reach you directly, by placing them at or near the top of your timeline. These Promoted Tweets will scroll through the timeline like any other Tweet, and like regular Tweets, they will appear in your timeline just once. Promoted Tweets can also be easily dismissed from your timeline with a single click. – We’ll be rolling out and testing this new offering over the next several weeks with a select group of partners… From the start, our philosophy around advertising has been simple: We put our users first and strive to create products that enrich the Twitter experience for every Twitter user.”
RWW: “How do you leverage an attention economy in a newsfeed world? If you’re a brand on Twitter, you can now pay to give your Tweets privileged placement in the streams of your followers. … I expect it will work well. Will the company ever start serving up ads from branded accounts it believes you are likely to be interested in (and who pay for it)? Maybe. The relationship between promoted Tweets in search, in the stream and promoted accounts will be interesting to watch. … The future is here, it’s being Tweeted and now there’s pre-roll. Keep it under 140 characters and I find it hard to object. It looks like a very smart system to me.”
VB: “For in-stream promoted tweets, only users who follow the account that sends the promoted tweet will see the ad, and the ads can be hidden from the stream on a one-by-one basis. … Putting these tweets out of chronological order is a bit of a departure from how the Twitter timeline has always worked, and it’s likely to cause some rancor among the service’s users. … ‘We’re seeing incredible engagement numbers – between 3 percent and 5 percent on average for Promoted Tweets… We’ve seen some as high as 52 percent,‘ said [Twitter spokesperson Carolyn] Penner… Twitter defines engagement as a clickthrough, but it also counts retweets, replies and favorites in its engagement numbers – meaning that part of the ROI includes one-on-one conversations with fans of the brand.”
TNW: “This is obviously a nice improvement for advertisers on Twitter as it greatly increases the chances that a user is going to see a Promoted Tweet if it’s surfaced. If a user follows a couple hundred people, they’re likely to miss a single Tweet unless they’re checking the service constantly. This way the ad can be delivered when the user is actually on the service.”
TC: “[T]his is clearly Twitter biggest move into the money-making waters yet. Will it work? We’ll see, but it’s clearly the next logical step for the Promoted Products. After months of perfecting them in search and on the sidebar, now they’ll be put to the real test. We should see quickly if users begin to unfollow brands as a result, or if the engagement rates go through the roof. If it’s the former, it’s back to the drawing board (again) for Twitter. If it’s the latter, it could be time to think of Twitter as a serious business.”
Forrester: “The bottom line: it’s ok to use paid media in your social marketing efforts but it’s best to start by dipping your toe. The risk isn’t in cost (most of these ads are performance based), it’s in alienating your customers. Take a similar approach the social networks are taking: focus on your organic efforts and the user experience first, then try out paid media to accelerate your efforts.”
Google: “So far Google+ has focused on connecting people with other people. But we want to make sure you can build relationships with all the things you care about – from local businesses to global brands-so today we’re rolling out Google+ Pages worldwide. … Google+ has always been a place for real-life sharing, and Google+ Pages is no exception. After all: behind every page (or storefront, or four-door sedan) is a passionate group of individuals, and we think you should able to connect with them too. … For businesses and brands, Google+ pages help you connect with the customers and fans who love you. Not only can they recommend you with a +1, or add you to a circle to listen long-term. They can actually spend time with your team, face-to-face-to-face. All you need to do is start sharing, and you’ll soon find the super fans and loyal customers that want to say hello. – A number of pages are already available…, but any organization will soon be able to join the community… People search on Google billions of times a day, and very often, they’re looking for businesses and brands. Today’s launch of Google+ Pages can help people transform their queries into meaningful connections, so we’re rolling out two ways to add pages to circles from Google search. The first is by including Google+ pages in search results, and the second is a new feature called Direct Connect. … Direct Connect works for a limited number of pages today (like +Google, +Pepsi, and +Toyota), but many more are coming. In the meantime, organizations can learn more about Direct Connect in our Help Center: Google+ Direct Connect lets you quickly navigate to a Google+ page (and even add that page to your circles) when using Google Search. For example, if you searched for the query ‘+youtube’ or ‘+pepsi,’ you could be immediately taken to the YouTube Google+ page, or the Pepsi Google+ page, and given the option to add the page to your circles.”
Google: “A Google+ page is your organization’s identity on Google+. Your business, school or nonprofit can post updates and news, send tailored messages to specific groups of people, and engage in conversations with customers and followers. … Circles allow you to group followers of your page into smaller audiences. This lets you share specific messages with specific groups. … To help customers find your page and follow you, we have two buttons you can add to your website by visiting our Google+ badge configuration tool: The Google+ icon is a small icon that directly links to your page. – In the coming days, we’re introducing the Google+ badge, which lets people add your page to their circles, without leaving your site.”
Google: “To get your site on Google+, you first need to create a Google+ Page. On your page, you can engage in conversations with your visitors, direct readers back to your site for the latest updates, send tailored messages to specific groups of people, and see how many +1’s you have across the web. Google+ Pages will help you build relationships with your users, encouraging them to spend more time engaging with your content. … You can also link your site to your Google+ page so that all your +1s – from your Page, your website, and search results – will get tallied together and appear as a single total. … We want to help you get your site on Google+ as soon as possible, so we’re opening the field trial for Google+ Pages to everyone today. Creating a Google+ Page only takes a few minutes. To get started, you’ll need a personal Google+ profile. … To learn more about how Google+ works for your site, check out the Google+ Your Business site. We’re just getting started, and have many more features planned for the coming weeks and months.”
RWW: “Brand pages are one of the most anticipated Google+ features, and Google has been pulling down branded profiles in the meantime. Today’s launch initially only added pages for select partners, in addition to the major Google properties. … Google continues its pattern of rolling out features slowly and incrementally. As SVP of Engineering Vic Gundotra told the audience at Web 2.0 last month, ‘We’re going to take a cautious approach. We don’t want to make the mistakes of others.‘”
SEL: “Finally, Google is now allowing businesses, brands and any non-human entity to participate in its Google+ social network, through new Google+ Pages that are launching today, promised to be available to everyone within the next two days. … Local Is Different – If you’re creating a page for a local business, you have special options including the ability to enter a phone number. From Google’s help page on the topic: ‘Local Google+ pages are unique from other categories of pages because they have features that allow customers to easily connect with that business’s physical location. For example, local pages include a map of the business’s location and feature its address, phone number, and hours of operation.’ – Of course, many local businesses have already claimed their pages in the completely separate Google Places. Much of the information that Google+ Pages for local businesses wants – and more – are on those pages. But they remain unconnected. Google tells me: ‘Currently, Place pages and Google+ Pages must be managed separately. A Place page provides information about a business and makes it easy for customers to find local businesses on Google Maps and local search; while a Google+ page provides business owners with additional ways to engage, build relationships and interact directly with customers.’ … Another difference from personal accounts is that it’s perfectly fine for a business to have multiple Google+ pages. From the help page: ‘Pages can be made for a variety of different entities whereas profiles can only be made for people.’ … Anyone can make a business page for any URL without providing proof that they somehow ‘own’ or are associated with that URL. Potentially, that means pages can pretend to be representing a site they’re not connected with. Verification for big brands (see below) is one way Google aims to combat any problems this might cause.”
SEW: “At first glance, Google+ Pages and Profiles appear almost identical. However, in this help page, Google lays out the differences between Pages and Profiles…: Pages can’t add people to circles unless someone adds a Google+ Page to their circles or mentions (using the + or @ before the name) the page. – Pages are for entities; profiles are for people. – Pages are public by default. – Pages have a +1 button. – Pages can’t +1 other pages, play games, share to extended circles, receive notifications via email, text, or Google+ bar, or hangout on mobile devices. … Soon, advertisers will be able to link their Google+ Page to AdWords campaigns. This will provide a grand total of +1’s, taken by adding up +1’s from your Google+ Page, website, ads, and search results. Google noted that ‘your +1’s will be shown with your brand wherever it appears, including search, ads, Google+ and your website.'”
TC: “Google has made some key tweaks. The first is that a Page cannot add someone to a circle until that user has already added the page to one of their circles. In other words, a Page can’t start sending you messages until you’ve elected to add them to one of your circles. Another key change: the content on a Page defaults to public (as opposed to ‘My Circles’ for personal profiles) and Pages can’t share with extended circles. … Apparently only some users can create Google Pages for the time being – you can see if your account is enabled right here.”
ATD: “Google+ today launches a much-anticipated feature for brands, companies and other organizations to create accounts. … Direct Connect is different: Google is establishing approved relationships with brands to drive traffic to their pages and establish lasting relationships with users of its social network. It’s like a powerful shortcut version of the old AOL keywords or the increasingly ubiquitous ‘Like us on Facebook/Follow us on Twitter.’ … It’s possible that very few people will want to treat the search field as a command line interface, but it’s still highly significant that Google will be actively promoting approved Google+ pages out front of its hotly contested search results pages. … Also coming soon for Pages: Support for multiple administrators, analytics and better Circle functionality to manage millions of people.”
TNW: “How to help Direct Connect find your Google+ Page – According to Google, here’s a few steps you can follow to help the algorithm associate your website and your Page: 1. Connect your Google+ page and your website using the Google+ badge… 2. Add a snippet of code to your site… 3. Adding your website link to your Page… All these methods will help Google’s algorithm to associate content when it rolls out Direct Connect more widely.”
AdAge: “It’s official: Google’s answer to Facebook is finally here with the launch of Google+ Brand Profiles. … This may be hard to believe. Google+ has been billed as a Facebook killer, its user homepage layout borrows heavily from Facebook, and now there are free self-service branded pages for marketers similar conceptually to what Facebook introduced in November 2007 – almost four years ago to the day. … Every link shared through Google+ has media implications as well. Those +1’s appearing on natural search engine results can also wind up appearing on advertisers’ paid search ads and display ads running on Google. If Google+ achieves enough scale, and if ads with +1’s garner higher CTRs as expected, then Google+ powered ads will wind up as the most successful form of social advertising online. … To that end, a brand doesn’t need a Google+ Brand Profile to add +1’s to ads, but having a vibrant community connected to the Brand Profile could be a major driver of those +1’s. … Despite all the reasons to treat Google+ has a unique offering, marketers that decide to create and manage Brand Profiles will need to allocate resources somehow. … Realistically, in the short term, marketers who are already at capacity for social programs will shift their existing staff’s time from Facebook, Twitter, and other communities…”
TNW: “Did Google+ just bury Twitter with its Pages launch? – I’ve said it a few times, and I’ll say it again, Email is still the #1 social network in the world. Everyone uses it, it works cross-platform, and it drives businesses and personal lives. With Google+ integrated into Gmail, it makes sharing information and getting updates simple. Will people get tired of visiting yet another site like Twitter or downloading yet another app? It’s too early to tell, but at the end of the day, everyone likes things to be easy.”
FC: “Business Won’t Like +1 – Google+’s fundamental consumer action model is far more limited than Facebook’s, too. – For the everyday consumer to interact with a brand on Facebook, the only point of entry is the ‘Like’ button. It’s as simple to contract and as long lasting as any parasite. – ‘Like’ a page, and you’ll not only be marked as part of their fan base, but you’ll be subscribed to see their updates. – Google+ rips the ‘Like’ button into two devastatingly separate entities.”
TC: “How Google+ Could One-Up Facebook’s Brand Pages – Google has a chance to make Page applications more accessible to all businesses by creating official templates that can be customized with the images, copy, and functionality desired by brands. Rather than forcing admins to choose between apps built by unknown third-parties, it could give them free templates they can trust to work. This would also allow Google+ to offer Page apps without first having to create a robust set of APIs to support them. – Facebook has forged a functional model for brand presences on social networks. Unfortunately, its focus on app developers and its desire to get brands advertising in order to target specific demographics has left Google some big opportunities to create a friendlier platform for brands.”
RWW: “Day 1 of Google+ Pages: The Muppets Fall Flat, But Brands Are Trying to Engage – It is very early days for Pages with brands. Already though you get the sense that the best way for brands to use Google+ will be to truly interact with their followers. Whether by posts that solicit comments or by video hangouts, Google+ is best used to engage in conversation with other people.”
TNW: “Google’s Bradley Horowitz has fired back at Mark Zuckerberg’s claim that the company is ‘building its own little Facebook’ saying that Google is ‘delighted to be underestimated’ by its rival. … Horowitz rejected comparisons between Google, Facebook and other social networks as being little more than fodder to give the media advertising and click throughs, with the Google man insisting that the company is focused in making its services better and not watching the competition.”