Book Recommendations: Staffers in Bookstores
23% get book recommendations from staffers in bookstores they visit in person; http://eicker.at/DigitalReading
23% get book recommendations from staffers in bookstores they visit in person; http://eicker.at/DigitalReading
Pew: 52% of adult cell phone owners make their in-store decisions mobile, 19% purchase online; http://eicker.at/MobileCommerce
Pew: The Internet is the source that people most rely on for material about local businesses; http://eicker.at/LocalBusiness
Pew: “Where people get information about restaurants and other local businesses – The internet is the source that people most rely on for material about the local business scene and search engines are particularly valued. Newspapers and word of mouth also rank high as sources. … The results in this report are based on data from telephone interviews conducted by Princeton Survey Research Associates International from January 12 to 25, 2011, among a sample of 2,251 adults, age 18 and older.”
Pew: “People looking for information about local restaurants and other businesses say they rely on the internet, especially search engines, ahead of any other source. – Newspapers, both printed copies and the websites of newspaper companies, run second behind the internet as the source that people rely on for news and information about local businesses, including restaurants and bars. – And word of mouth, particularly among non-internet users, is also an important source of information about local businesses. … 51% turn to the internet, including: search engines (38% rely on them), specialty websites (17% rely on them), social media (3% rely on social networking sites or Twitter) … People who seek out information and news about local businesses and restaurants are a diverse and somewhat upscale group. As distinct populations, they are more likely to live in relatively well-off households – those earning $75,000 or more – and have college educations. – In addition, the 55% of adults who get information about restaurants, bars, and clubs are more likely to be women, young adults, urban, and technology adopters. – The 60% of adults who get information about other local businesses are also more likely to be tech users.”
Pew: “The 55% of all adults who get information about restaurants, bars, and clubs are disproportionately young, female, tech adaptive and upscale in educational attainment, urban. … Those who get news and information about local restaurants, bars, and clubs are also likely to be avid local news consumers who enjoy following the local scene, pay for local news in some form, and use multiple platforms to get the local information. … Those who are heavy local news junkies are considerably more likely than others to get material about local restaurants. We asked people about their use of 14 different kinds of sources to get local news and their frequency of using those platforms. When it comes to restaurant information, 71% of those who used at least six platforms monthly got news and information about local restaurants, compared with 34% of those who relied on just one or two sources.”
Pew: “Those who get information about local businesses that are not tied to eating or socializing are a diverse and somewhat upscale group. Those who get this information are more likely to have college or advanced degrees, live in relatively high-earning households, use the internet and own cell phones. They are not distinct by gender or race and ethnicity. … They are also likely to be local news and information junkies. Those who get news and information from at least six different local news platforms monthly are considerably more likely than others to get material about local businesses. … Those mobile consumers were also more likely than others to get material about local businesses: 65% of mobile local news consumers got information about local businesses, compared with 55% of others.”
Google Maps starts mapping the indoors: detailed floor plans, Maps 6.0 for Android only; http://eicker.at/GoogleMapsIndoors
Google: “‘Where am I?’ and ‘What’s around me?’ are two questions that cartographers, and Google Maps, strive to answer. … And now, Google Maps for Android enables you to figure out where you are and see where you might want to go when you’re indoors. … When you’re inside an airport, shopping mall or retail store, a common way to figure out where you are is to look for a freestanding map directory or ask an employee for help. Starting today, with the release of Google Maps 6.0 for Android, that directory is brought to the palm of your hands, helping you determine where you are, what floor you’re on, and where to go indoors. … Detailed floor plans automatically appear when you’re viewing the map and zoomed in on a building where indoor map data is available. … We’ve initially partnered with some of the largest retailers, airports and transit stations in the U.S. and Japan…”
SEL: “Google is essentially using the same techniques (WiFi and cell tower triangulation) to locate people indoors that it uses outside. Outside GPS is also available, but it doesn’t work inside buildings. Google has apparently made some modifications of its approach to render interior location very precisely but it’s not using sensors or any new technology. … During my call with Google I started spinning out various scenarios for these maps going forward: product inventory information, integration with interior photography, ads and deals and so on. Of course Google wouldn’t say anything about any of that.”
TC: “The initial version of the indoors maps is missing a couple of obvious features. For one, search doesn’t yet work with it – so while you’ll be able to scroll around a map to find a restroom or the shoe department, you can’t just start typing. Likewise, there aren’t any turn-by-turn directions (which may sound silly, but would actually be very useful in, say, a large train station or airport). These seem like logical candidates for future releases, though. … Today’s launch includes participation from many major airports, as well as some big-name retailers like IKEA (which has mapped out all of its stores) and The Home Depot. Of course, Google can’t work directly with each and every indoor venue, so it’s also launching a self-serve tool that will allow store owners to upload floor plans and/or blueprints of their venues. The tool also includes a feature that will help map GPS coordinates to interior of the store.”
RWW: “This is a key move for Google’s mobile business, which up until now could only take you to the front door of the place for which you were searching. Google Maps on the desktop recently got 3D photo tours of small locations, an extension of Street View, but this is a bigger step. When Google Maps goes inside, Google can take you all the way from searching for something to holding it in your hand, advertising and data-gathering all the way. … Interestingly, Bing Maps got interior mapping on its mobile Web version this August, but it didn’t make much of a splash.”
Google launches Google Plus Pages: Google Plus for local businesses and global brands; http://eicker.at/GooglePlusPages
Google: “So far Google+ has focused on connecting people with other people. But we want to make sure you can build relationships with all the things you care about – from local businesses to global brands-so today we’re rolling out Google+ Pages worldwide. … Google+ has always been a place for real-life sharing, and Google+ Pages is no exception. After all: behind every page (or storefront, or four-door sedan) is a passionate group of individuals, and we think you should able to connect with them too. … For businesses and brands, Google+ pages help you connect with the customers and fans who love you. Not only can they recommend you with a +1, or add you to a circle to listen long-term. They can actually spend time with your team, face-to-face-to-face. All you need to do is start sharing, and you’ll soon find the super fans and loyal customers that want to say hello. – A number of pages are already available…, but any organization will soon be able to join the community… People search on Google billions of times a day, and very often, they’re looking for businesses and brands. Today’s launch of Google+ Pages can help people transform their queries into meaningful connections, so we’re rolling out two ways to add pages to circles from Google search. The first is by including Google+ pages in search results, and the second is a new feature called Direct Connect. … Direct Connect works for a limited number of pages today (like +Google, +Pepsi, and +Toyota), but many more are coming. In the meantime, organizations can learn more about Direct Connect in our Help Center: Google+ Direct Connect lets you quickly navigate to a Google+ page (and even add that page to your circles) when using Google Search. For example, if you searched for the query ‘+youtube’ or ‘+pepsi,’ you could be immediately taken to the YouTube Google+ page, or the Pepsi Google+ page, and given the option to add the page to your circles.”
Google: “A Google+ page is your organization’s identity on Google+. Your business, school or nonprofit can post updates and news, send tailored messages to specific groups of people, and engage in conversations with customers and followers. … Circles allow you to group followers of your page into smaller audiences. This lets you share specific messages with specific groups. … To help customers find your page and follow you, we have two buttons you can add to your website by visiting our Google+ badge configuration tool: The Google+ icon is a small icon that directly links to your page. – In the coming days, we’re introducing the Google+ badge, which lets people add your page to their circles, without leaving your site.”
Google: “To get your site on Google+, you first need to create a Google+ Page. On your page, you can engage in conversations with your visitors, direct readers back to your site for the latest updates, send tailored messages to specific groups of people, and see how many +1’s you have across the web. Google+ Pages will help you build relationships with your users, encouraging them to spend more time engaging with your content. … You can also link your site to your Google+ page so that all your +1s – from your Page, your website, and search results – will get tallied together and appear as a single total. … We want to help you get your site on Google+ as soon as possible, so we’re opening the field trial for Google+ Pages to everyone today. Creating a Google+ Page only takes a few minutes. To get started, you’ll need a personal Google+ profile. … To learn more about how Google+ works for your site, check out the Google+ Your Business site. We’re just getting started, and have many more features planned for the coming weeks and months.”
RWW: “Brand pages are one of the most anticipated Google+ features, and Google has been pulling down branded profiles in the meantime. Today’s launch initially only added pages for select partners, in addition to the major Google properties. … Google continues its pattern of rolling out features slowly and incrementally. As SVP of Engineering Vic Gundotra told the audience at Web 2.0 last month, ‘We’re going to take a cautious approach. We don’t want to make the mistakes of others.‘”
SEL: “Finally, Google is now allowing businesses, brands and any non-human entity to participate in its Google+ social network, through new Google+ Pages that are launching today, promised to be available to everyone within the next two days. … Local Is Different – If you’re creating a page for a local business, you have special options including the ability to enter a phone number. From Google’s help page on the topic: ‘Local Google+ pages are unique from other categories of pages because they have features that allow customers to easily connect with that business’s physical location. For example, local pages include a map of the business’s location and feature its address, phone number, and hours of operation.’ – Of course, many local businesses have already claimed their pages in the completely separate Google Places. Much of the information that Google+ Pages for local businesses wants – and more – are on those pages. But they remain unconnected. Google tells me: ‘Currently, Place pages and Google+ Pages must be managed separately. A Place page provides information about a business and makes it easy for customers to find local businesses on Google Maps and local search; while a Google+ page provides business owners with additional ways to engage, build relationships and interact directly with customers.’ … Another difference from personal accounts is that it’s perfectly fine for a business to have multiple Google+ pages. From the help page: ‘Pages can be made for a variety of different entities whereas profiles can only be made for people.’ … Anyone can make a business page for any URL without providing proof that they somehow ‘own’ or are associated with that URL. Potentially, that means pages can pretend to be representing a site they’re not connected with. Verification for big brands (see below) is one way Google aims to combat any problems this might cause.”
SEW: “At first glance, Google+ Pages and Profiles appear almost identical. However, in this help page, Google lays out the differences between Pages and Profiles…: Pages can’t add people to circles unless someone adds a Google+ Page to their circles or mentions (using the + or @ before the name) the page. – Pages are for entities; profiles are for people. – Pages are public by default. – Pages have a +1 button. – Pages can’t +1 other pages, play games, share to extended circles, receive notifications via email, text, or Google+ bar, or hangout on mobile devices. … Soon, advertisers will be able to link their Google+ Page to AdWords campaigns. This will provide a grand total of +1’s, taken by adding up +1’s from your Google+ Page, website, ads, and search results. Google noted that ‘your +1’s will be shown with your brand wherever it appears, including search, ads, Google+ and your website.'”
TC: “Google has made some key tweaks. The first is that a Page cannot add someone to a circle until that user has already added the page to one of their circles. In other words, a Page can’t start sending you messages until you’ve elected to add them to one of your circles. Another key change: the content on a Page defaults to public (as opposed to ‘My Circles’ for personal profiles) and Pages can’t share with extended circles. … Apparently only some users can create Google Pages for the time being – you can see if your account is enabled right here.”
ATD: “Google+ today launches a much-anticipated feature for brands, companies and other organizations to create accounts. … Direct Connect is different: Google is establishing approved relationships with brands to drive traffic to their pages and establish lasting relationships with users of its social network. It’s like a powerful shortcut version of the old AOL keywords or the increasingly ubiquitous ‘Like us on Facebook/Follow us on Twitter.’ … It’s possible that very few people will want to treat the search field as a command line interface, but it’s still highly significant that Google will be actively promoting approved Google+ pages out front of its hotly contested search results pages. … Also coming soon for Pages: Support for multiple administrators, analytics and better Circle functionality to manage millions of people.”
TNW: “How to help Direct Connect find your Google+ Page – According to Google, here’s a few steps you can follow to help the algorithm associate your website and your Page: 1. Connect your Google+ page and your website using the Google+ badge… 2. Add a snippet of code to your site… 3. Adding your website link to your Page… All these methods will help Google’s algorithm to associate content when it rolls out Direct Connect more widely.”
AdAge: “It’s official: Google’s answer to Facebook is finally here with the launch of Google+ Brand Profiles. … This may be hard to believe. Google+ has been billed as a Facebook killer, its user homepage layout borrows heavily from Facebook, and now there are free self-service branded pages for marketers similar conceptually to what Facebook introduced in November 2007 – almost four years ago to the day. … Every link shared through Google+ has media implications as well. Those +1’s appearing on natural search engine results can also wind up appearing on advertisers’ paid search ads and display ads running on Google. If Google+ achieves enough scale, and if ads with +1’s garner higher CTRs as expected, then Google+ powered ads will wind up as the most successful form of social advertising online. … To that end, a brand doesn’t need a Google+ Brand Profile to add +1’s to ads, but having a vibrant community connected to the Brand Profile could be a major driver of those +1’s. … Despite all the reasons to treat Google+ has a unique offering, marketers that decide to create and manage Brand Profiles will need to allocate resources somehow. … Realistically, in the short term, marketers who are already at capacity for social programs will shift their existing staff’s time from Facebook, Twitter, and other communities…”
TNW: “Did Google+ just bury Twitter with its Pages launch? – I’ve said it a few times, and I’ll say it again, Email is still the #1 social network in the world. Everyone uses it, it works cross-platform, and it drives businesses and personal lives. With Google+ integrated into Gmail, it makes sharing information and getting updates simple. Will people get tired of visiting yet another site like Twitter or downloading yet another app? It’s too early to tell, but at the end of the day, everyone likes things to be easy.”
FC: “Business Won’t Like +1 – Google+’s fundamental consumer action model is far more limited than Facebook’s, too. – For the everyday consumer to interact with a brand on Facebook, the only point of entry is the ‘Like’ button. It’s as simple to contract and as long lasting as any parasite. – ‘Like’ a page, and you’ll not only be marked as part of their fan base, but you’ll be subscribed to see their updates. – Google+ rips the ‘Like’ button into two devastatingly separate entities.”
TC: “How Google+ Could One-Up Facebook’s Brand Pages – Google has a chance to make Page applications more accessible to all businesses by creating official templates that can be customized with the images, copy, and functionality desired by brands. Rather than forcing admins to choose between apps built by unknown third-parties, it could give them free templates they can trust to work. This would also allow Google+ to offer Page apps without first having to create a robust set of APIs to support them. – Facebook has forged a functional model for brand presences on social networks. Unfortunately, its focus on app developers and its desire to get brands advertising in order to target specific demographics has left Google some big opportunities to create a friendlier platform for brands.”
RWW: “Day 1 of Google+ Pages: The Muppets Fall Flat, But Brands Are Trying to Engage – It is very early days for Pages with brands. Already though you get the sense that the best way for brands to use Google+ will be to truly interact with their followers. Whether by posts that solicit comments or by video hangouts, Google+ is best used to engage in conversation with other people.”
TNW: “Google’s Bradley Horowitz has fired back at Mark Zuckerberg’s claim that the company is ‘building its own little Facebook’ saying that Google is ‘delighted to be underestimated’ by its rival. … Horowitz rejected comparisons between Google, Facebook and other social networks as being little more than fodder to give the media advertising and click throughs, with the Google man insisting that the company is focused in making its services better and not watching the competition.”
Google: “Google+ Pages have already provided brands and businesses a new means of connecting to and deeply engaging with consumers. In the weeks since launching pages, we’ve been listening to your feedback and we’re pleased to make some of the most oft-requested features available. – You can now delegate up to 50 named managers as administrators for a page. – A new notification flow will ensure that these managers stay in the loop on all the activity that takes place on a page, giving managers the ability to stay involved in page conversations. – We’ll now show an aggregated count of users that have engaged with your page, either by +1’ing it or by adding it to a circle. This way, both you and your page’s visitors can get an at-a-glance summary of who is interacting with your page.”
Social networking on-the-go: U.S. mobile social media audience grows 37% in the past year; http://eicker.at/SocialMediaMobile
ComScore: “[R]eleased results of a study on mobile social media usage based on data from its comScore MobiLens service, which showed that 72.2 million Americans accessed social networking sites or blogs on their mobile device in August 2011, an increase of 37 percent in the past year. The study also provided new insights into how mobile users interact with social media, finding that more than half read a post from an organization, brand or event while on their mobile device. – ‘Social media is one of the most popular and fastest growing mobile activities, reaching nearly one third of all U.S. mobile users,’ said Mark Donovan, comScore senior vice president for mobile. ‘This behavior is even more prevalent among smartphone owners with three in five accessing social media each month, highlighting the importance of apps and the enhanced functionality of smartphones to social media usage on mobile devices.‘ … In August 2011, more than 72.2 million people accessed social networking sites or blogs on their mobile device, an increase of 37 percent from the previous year. Nearly 40 million U.S. mobile users, more than half of the mobile social media audience, access these sites almost every day, demonstrating the importance of this activity to people’s daily routines. … 70 Percent of Mobile Social Networkers Posted a Status Update While on Their Mobile Device”
RWW: “While the mobile browser accounted for more visits, research shows that the social networking app audience has grown five times faster in the past year. While the mobile browsing social networking audience has grown 24% to 42.3 million users, the mobile social networking app audience shot up 126% to 42.3 million users in the past year. … People are increasingly checking social networks more from their mobile devices. More than half (52.9%) read posts from organizations/brands/events. One of three mobile social networkers snagged a coupon/offer/deal, and twenty-seven percent clicked on an ad while visiting a social networking site.”
SEL: “In the US roughly 40 million mobile users access social networks (broadly defined to include blogs) on their handsets on a daily basis, according to comScore. The large number of mobile-social users comes as no surprise. Facebook previously announced it had 350 million active mobile users globally. – Google also sees mobile as a strategic front for social networking growth. The new version of Android (‘Ice Cream Sandwich’) prominently features Google+.”
AF: “The consultancy found that 70 percent of those using Facebook on mobile devices – including smartphones and tablets – posted a status update from the gizmo on the go. – Facebook earlier this year disclosed that total mobile users worldwide exceeds 350 million. The U.S. portion of this at the end of August surpassed 57.3 million, according to comScore MobiLens.”
ZDNet: “So far, there’s already some solid footing for mobile advertisers to get involved here. Mobile users accessing social networks were found to be more likely to interact with brands on those sites than not, and 52.9 percent said they read posts from organizations/brands/events. Additionally, one in three in this group said they received some kind of coupon/offer/deal, with one in four clicking on an ad while conducting mobile social networking.“
Potentially Apple’s Siri changes how we interact with computers entirely: Siri, let’s talk! http://eicker.at/Siri
Apple: “Siri. Your wish is its command. – Siri on iPhone 4S lets you use your voice to send messages, schedule meetings, place phone calls, and more. Ask Siri to do things just by talking the way you talk. Siri understands what you say, knows what you mean, and even talks back. Siri is so easy to use and does so much, you’ll keep finding more and more ways to use it. … Talk to Siri as you would to a person. Say something like ‘Tell my wife I’m running late.’ ‘Remind me to call the vet.’ ‘Any good burger joints around here?’ And Siri answers you. It does what you say and finds the information you need. And then it hits you. You’re actually having a conversation with your iPhone. … Siri not only understands what you say, it’s smart enough to know what you mean. So when you ask ‘Any good burger joints around here?’ Siri will reply ‘I found a number of burger restaurants near you.’ Then you can say ‘Hmm. How about tacos?’ Siri remembers that you just asked about restaurants, so it will look for Mexican restaurants in the neighborhood. And Siri is proactive, so it will question you until it finds what you’re looking for.”
Wikipedia: “Siri is a personal assistant application for iOS. The application uses natural language processing to answer questions, make recommendations, and perform actions by delegating requests to an expanding set of web services. The iOS app is the first public product by its makers, who are focused on artificial intelligence applications. Siri was acquired by Apple Inc. on April 28, 2010. – Siri’s marketing claims include that Siri adapts to the user’s individual preferences over time and personalizes results, as well as accomplishing tasks such as making dinner reservations and reserving a cab. … Siri was founded in December 2007 by Dag Kittlaus (CEO), Adam Cheyer (VP Engineering), and Tom Gruber (CTO/VP Design), together with Norman Winarsky from SRI’s venture group. … It was announced on October 4, 2011 that Siri will be included with the iPhone 4S. The new version of Siri is deeply integrated into iOS, and offers conversational interaction with many applications, including reminders, weather, stocks, messaging, email, calendar, contacts, notes, music, clocks, web browser, Wolfram Alpha, and maps. Currently, Siri only supports English (US, UK, and Australia), German and French. … Siri is a spin-out from SRI International’s Artificial Intelligence Center, and is an offshoot of the DARPA-funded CALO project, described as perhaps the largest artificial-intelligence project ever launched.”
TC: “The integration with iOS seems to be just as impressive as we’ve been hearing: you can ask it to remind you to call someone before you leave the office, and it’ll automatically create an entry in the Reminders app, complete with a geo-fence just to be sure. You can also ask Siri to read your queued messages to you and make an appointment in the Calendar app. – The worst part so far? Siri indeed seems to require the iPhone 4S’s extra horsepower, because it appears to be a 4S exclusive. The kicker? Siri was originally a run-of-the-mill iPhone app. What a shame. – Siri will be a beta for the time being, as it only supports English, German, and French voice input, but there are more language add-ons and tweaks to come.”
WP: “As rumored, Apple’s doing some all-new voice-control AI stuff in iOS 5. It’s called Siri, which is the name of the app Apple bought for $200 million a couple years ago. … You can also ask Siri to look things up on Wikipedia for you, and Siri can use Wolfram Alpha to do more complicated calculations. Siri’s list of capabilities is near endless, including asking it to play genres of music for you, look up something on maps, or what the weather is. Our favorite question? ‘Siri, who are you?’ Siri responds: ‘I am your humble personal assistant.’ … The bad news? All this great stuff is only available for the iPhone 4S – Apple had to do something to force an upgrade! In all seriousness, some of this AI functionality can be incredibly processor intensive, so Siri might be leaning on the A5 chip quite heavily.”
MLS: “Siri Search, makes use of Yelp’s business ratings, thus this makes instantly makes Yelp a strong local competitor to Google Places. Yelp is now very relevant to your small business rankings. Google Places has been the big dog in local optimization or as I call it, Local Awesomeization… And your places ranking and profile completion has become very important for your local marketing.- Now, Siri, which is a virtual assistant will be able to find you anything you want… and it is using the Yelp Reviews to rank the recommendations. … Nuture your Yelp account now. Claim it, and begin getting good reviews. Local search is a science, and you have to get that information out there.”
GigaOM: “Apple’s intent when it bought Siri was rumored to be building a search engine, though Jobs defused that speculation by saying, ‘We have no plans to go into the search business. We don’t care about it – other people do it well.’ But Jobs also said earlier last year: ‘On a mobile device, search is not where it’s at, not like on the desktop. They’re (consumers are) spending all their time on these apps – they’re using apps to get to data on the internet, not generalized search.‘ – With Siri, Apple doesn’t have to get into the search game if it can use Siri to direct people to the apps, services and information they need. That’s probably not a big money-gainer for Apple, but it could put a hurt on rival Google, which relies on search advertising.”
TUAW: “Curious about the iPhone 4S’s new voice assistant feature? So were we. – [We] tracked down a set of example phrases that the new Siri voice assistant is capable of understanding. It turns out that Siri can handle many categories of voice interaction. – Without further ado, here they are, ordered by interaction category, along with Apple-supplied examples of using each category.”
FC: “Don’t let her dulcet voice and easygoing, eager-to-please manner fool you. Behind Siri, the voice-controlled personal assistant app destined to power Apple’s iPhone 4S, lies the heart of a hardened combat veteran. That’s because the technology was spun out of the Defense Advanced Research Projects Agency (DARPA), the Pentagon’s high-tech research and development arm. … For now it can only respond to simple commands, but the technology underlying it is anything but. The problem with most speech recognition technology has been that it has a hell of a time with all-too human variations in speech – accents, dialects, intonation, enunciation, and slang. Tell it you want to hide under ‘a rock’ and it might tell you about ‘Iraq.’ Like the dream of the paperless office, which the advent of the personal computer was supposed to herald, speech recognition often makes more work than it saves. Siri promises to change all that, and you should thank the wizards at DARPA. While they didn’t create the technology, they incubated it. … I can’t wait to tell that to my Siri-powered iPhone, although I doubt it’ll know how to respond – not yet, anyhow.”
TC: “The most talked about element of … Apple event had to be Siri. The new feature of the iPhone 4S, born out of Apple’s purchase of the company by the same name in 2010, looks amazing. But one thing never mentioned during the keynote was a key piece of technology behind Siri: Nuance. – We first reported that Siri would be a key part of iOS 5 back in March. As we dug deeper, we learned that Apple and Nuance were involved in negotiations to make sure this could be a reality. You see, Siri does not work without Nuance. … So, is Nuance a part of Apple’s implementation of Siri as well? Yes. Though, don’t bother trying to get anyone to admit that. …Nuance is powering Siri. But Apple clearly struck a deal with Nuance which precludes them from talking about it. This is Apple technology, this is not about Nuance, is how I imagine Apple may put it. Apparently, Nuance is happy enough with Apple’s undoubtedly large check for this licensing agreement that they are willing to keep quiet.”
RWW: “Apple finally introduced the availability of the voice-command personal assistant app it paid $200m for today, called Siri. The military spin-off technology was both widely loved and often panned when it was available independently; it was either lovable Skynet or a fish on a bicycle, depending on who you ask. I tended towards thinking it the latter, myself. … But what do I want as a user – on my iPhone? I want Swype! Swype is a keyboard program available on almost every smartphone in the world except the iPhone. … It’s the fastest way to provide input on a mobile device. It’s fabulous and it’s incredible that Swype isn’t on iOS yet. I assume it’s because of Apple’s strict control over interface design and unwillingness to provide options in design. … Time will tell, but I don’t think Siri is going to be a killer app on the iPhone. Will it be used more than the current iPhone voice control? We’ll see.”
TUAW: “Since the iPhone 4S features the same A5 processor as the iPad 2, owners of Apple’s current-gen tablet have wondered if it’s possible that Siri, Apple’s new voice assistant, might be offered on the iPad 2. … Voice Control as it now exists on the iPhone 3GS and iPhone 4 doesn’t function on the iPad or iPad 2, but there’s a reason for that: the existing commands would be essentially useless on those devices. … On the other hand, Siri’s commands would be immensely useful on the iPad. … In fact, we’ve done some digging into Siri and found that most of the actual work of understanding voice commands gets offloaded to external servers. In essence, the iPhone 4S and its built-in processing functions determine what you said, while Apple’s servers translate that into what you meant and send that information back to your iPhone. … For the time being, Siri remains an iPhone 4S exclusive and one we have yet to test for ourselves. We look forward to putting this innovative feature under our interrogation lights once the iPhone 4S is released on October 14.”
Waxy: “In 1987, Apple released this concept video for Knowledge Navigator [the rest of the video is newer, probably circa 1996 or so, but the Knowledge Navigator part is from 1987], a voice-based assistant combined with a touchscreen tablet computer. … Based on the dates mentioned in the Knowledge Navigator video, it takes place on September 16, 2011. The date on the professor’s calendar is September 16, and he’s looking for a 2006 paper written ‘about five years ago,’ setting the year as 2011. – And … at the iPhone keynote, Apple announced Siri, a natural language-based voice assistant, would be built into iOS 5 and a core part of the new iPhone 4S. – So, 24 years ago, Apple predicted a complex natural-language voice assistant built into a touchscreen Apple device, and was less than a month off.“
hi siri
Well, she won’t hear you at this place. ;)
Hi siri
Hello
Hi Siri
Sometimes she has a little attitude
Hey siri.
how you doing today.
Hi Siri
HuffPo (aka HPMG, aka AOL) acquires Localocracy, local platform for registered voters; http://eicker.at/HuffPoLocalocracy
AOL: “The HuffingtonPost Media Group (HPMG), a leading source of news, opinion, entertainment, community and digital information, today makes several key announcements: (1) HPMG is acquiring Localocracy, a groundbreaking online engagement platform enabling citizens to solve problems in their communities, and its founders, Conor White-Sullivan and Aaron Soules, and technology lead, Jay Boice, are joining the Huffington Post Media Group to work on the intersection of editorial and technology, and deepen the sites’ engagement with users; (2) The Huffington Post (HuffPost) is launching four sites this week; today, Huff/Post50, with Rita Wilson as editor-at-large; HuffPost Gay Voices; and HuffPost Weddings; tomorrow, HuffPost High School. They are the latest of 21 new verticals since The Huffington Post merged with AOL in March; (4) Lisa Belkin is joining HPMG as Senior Columnist from The New York Times, where she wrote the ‘Motherlode’ blog. She’ll be covering parenting, work/life balance and family; and (5) HuffPost has recently achieved record size and engagement, with its largest number of UVs ever, 37MM, and greatest number of monthly comments, 5.1MM. In an important milestone, the site also surpassed 1 billion page views for the first time.”
Localocracy: “…is an online town common where registered voters using real names can weigh in on local issues. – Citizens Have a real influence on issues that matter – Governments Engage with real constituents – Journalists Find the real stories”
VB: “Localocracy, based in Amherst, Mass., was founded in 2009 to help citizens better engage with local issues and coordinate with others on how to fix them. The company plans to expand on its local democracy ambitions with the help of HuffPo’s community platform and massive audience. ‘What we’ve learned with Localocracy is that by harnessing user-generated content, we’re able to unleash a lot of people power,’ founders Conor White-Sullivan and Aaron Soules said in a statement today. ‘Our methodology is simple: we believe that everyone is an expert about something, so we want to give voice to that expertise and allow an exchange of ideas for all to see and participate in.’”
TNW: “It’s unclear if Localocracy will continue in its current form. The wording of the press release makes the acquisition sound like a talent grab to build similar platforms for Huffington Post Media Group (HPMG), stating that the team ‘will build on their innovative approach to enhancing local democracy while leveraging HPMG’s powerful online community platform to engage its large and networked audience. Also joining the Group from Localocracy is Jay Boice, who will be instrumental in building new technologies to support enhanced online community interaction.'”
ATD: “The Huffington Post Media Group, which says it has topped one billion page views for the month of August, has bought an online grassroots platform called Localocracy. – The price for the site, whose key execs will join the AOL content unit, is under $1 million, said sources close to the situation.”
BW: “Huffington Post said it logged more than 1 billion page views and 37 million readers in August, citing measurement firm ComScore Inc. New York-based AOL said it has introduced 21 new sites since acquiring Huffington Post in March.“
Zagat got googled: Google acquires Zagat Survey, restaurant ratings and reviews since 1979; http://eicker.at/GoogleZagat
Nina and Tim Zagat: “Zagat got googled – We are writing to share the most exciting news in our 32 years in business. Zagat Survey has been acquired by another great company, Google. – From the beginning, Zagat Survey has empowered people by providing a vehicle for them to express their opinions. After spending time with Google senior management discussing our mutual goals, we know they share our belief in user-generated content and our commitment to accuracy and fairness in providing users with the information needed to make smart decisions about where to eat, shop and travel. – It is a testament to the knowledgeable consumers who contribute their opinions that Zagat Survey has become an internationally respected symbol of quality. Their experiences, distilled into numerical ratings and concise, witty, quote-filled reviews, will continue to provide accurate guidance for a wide range of leisure activities.”
Google, Mayer: “I’m thrilled that Google has acquired Zagat. Moving forward, Zagat will be a cornerstone of our local offering – delighting people with their impressive array of reviews, ratings and insights, while enabling people everywhere to find extraordinary (and ordinary) experiences around the corner and around the world. – With Zagat, we gain a world-class team that has more experience in consumer based-surveys, recommendations and reviews than anyone else in the industry. …I’m incredibly excited to collaborate with Zagat to bring the power of Google search and Google Maps to their products and users, and to bring their innovation, trusted reputation and wealth of experience to our users.”
pC: “Google … is expanding its push into local content with its acquisition of Zagat, which started out as a New York City restaurant guide in 1979 and now publishes guides in 13 categories and over 100 cities. It’s good news for Zagat, which unsuccessfully put itself up for sale in January 2008, pulling itself off the market six months later when there were no buyers. … Zagat has tried to develop its mobile business. Its app, which costs $9.99 per year, was one of the founding iPad apps. The company announced a partnership with Foursquare for a ‘foodie’ badge in 2010 and also partnered with Foodspotting to use that company’s data and photos. … In the past, Google has resisted the characterization of itself as a content company, but this is a major push into local content for sure.”
SEL: “This is huge news for Google (capital ‘H’) and for local. Google is a content publisher now and the content that Zagat brings arguably closes the gap between Google Places and Yelp. We’ll have to see the implementation. … Beyond restaurants, Zagat also offers ratings and revenues of entertainment venues, wine and travel. The online version of the site has developed a community as well; so there’s a social networking dimension to this acquisition as well as content that Google is buying. … I spoke with Google’s Marissa Mayer and Tim Zagat. They told me that nothing would change in the near term; Google will continue to publish the guides and maintain the subscription product. I asked if Zagat reviews would be imported into Google Places and Google’s response was non-committal. Of course they will; that’s the point of this transaction: the content.”
RWW: “The Google local apps are still relatively barebones compared to dedicated competitors like Yelp and Foursquare. Even recent additions to Google’s dominant Maps tools haven’t made it to mobile yet. But this acquisition, along with Google’s purchase of The Dealmap last month, reveal Google’s hand in the local recommendations game, and it looks like a flush.”
VB: “The move is a major blow to user-generated reviews website Yelp, which competes with Google Places and Zagat. Google failed to acquire Yelp back in late 2009, with Yelp reportedly walking away from a $550 million deal. Google further distanced itself from Yelp when it removed Yelp’s reviews from Google Places in mid-2010.”
TNW: “I see this as a much more powerful play than just local offerings. This, combined with Google’s purchase of ITA and its hotel reviews puts the company firmly into the travel business, with more offerings than almost anyone else in the business.”
Lowe: “All of the restaurant reviews on Yelp could fill 16,894 Zagat guides, and only 26% of businesses reviewed on Yelp are restaurants. Congrats?“
2D codes, like barcodes or QR codes, are adopted fast: 14M Americans scanned codes in June 2011; http://eicker.at/2Dcodes
Wikipedia: “A barcode is an optical machine-readable representation of data, which shows data about the object to which it attaches. Originally, barcodes represented data by varying the widths and spacings of parallel lines, and may be referred to as linear or 1 dimensional (1D). Later they evolved into rectangles, dots, hexagons and other geometric patterns in 2 dimensions (2D). Although 2D systems use a variety of symbols, they are generally referred to as barcodes as well. Barcodes originally were scanned by special optical scanners called barcode readers, scanners and interpretive software are available on devices including desktop printers and smartphones.”
Wikipedia: “A QR code (abbreviated from Quick Response code) is a specific matrix barcode (or two-dimensional code) that is readable by dedicated QR readers, smartphones, and, to a less common extent, computers with webcams. The code consists of black modules arranged in a square pattern on a white background. The information encoded may be text, URL, or other data. Common in Japan, where it was created by Toyota subsidiary Denso Wave in 1994, the QR code is one of the most popular types of two-dimensional barcodes. The QR code was designed to allow its contents to be decoded at high speed.”
ComScore: “…found that in June 2011, 14 million mobile users in the U.S., representing 6.2 percent of the total mobile audience, scanned a QR or bar code on their mobile device. The study found that a mobile user that scanned a QR or bar code during the month was more likely to be male (60.5 percent of code scanning audience), skew toward ages 18-34 (53.4 percent) and have a household income of $100k or above (36.1 percent). … ‘QR codes demonstrate just one of the ways in which mobile marketing can effectively be integrated into existing media and marketing campaigns to help reach desired consumer segments,’ said Mark Donovan, comScore senior vice president of mobile. ‘For marketers, understanding which consumer segments scan QR codes, the source and location of these scans, and the resulting information delivered, is crucial in developing and deploying campaigns that successfully utilize QR codes to further brand engagement.'”
VB: “What this means for marketers and other decision-makers today is that QR codes, while rapidly evolving and gaining in adoption, are still far from being a mainstream technology. As a tool for reaching a diverse audience for a range of goods and services, QR codes have not yet arrived. Nevertheless, their popularity is growing rapidly – one report from QR company Jumpscan estimates a 1200% increase in QR code scanning during the last six months of 2010. … Around 58 percent of scans occurred while users were at home, with an additional 40 percent of users saying they scanned codes while in retail stores. As previously mentioned, traditional magazines and newspapers led the pack of QR code sources, coming in at 49.4 percent of user responses. Around 35 percent of respondents said they scanned codes on product packaging.”
RWW: “[I]t is still very early in the adoption of technologies capable of reading QR codes. This June, smartphone adoption in the U.S. was up 8% over the preceding three months, but there are still 155 million American mobile phone users who don’t have smartphones at all. The number of people unable to scan QR codes is more than 10 times the number of QR code users in comScore’s data. It’s still very early to draw conclusions about how this technology will impact the Web and its users.”
SPR: “I’m not saying don’t use QR Codes. There are a variety of applications where an element of utility, instant gratification or discovery makes perfect sense and a QR Code can be the best path to that goal – assuming your audience falls into the smart phone user/scanner profile. Don’t forget to track and analyze how the codes are being used.”
AdAge: “The spread of 2-D barcodes and icons through magazines hasn’t been matched by independent data on whether readers actually use them – until now. – Four percent of readers who noted ads with 2-D barcodes in the first half of this year actually took out their phones and snapped a picture at least once, new research from GfK MRI Starch Advertising Research has revealed. … Here are the best-performing magazine ads with 2-D barcodes in the first half of this year.”
HAD: “How to put your logo in a QR code – I’ll fully admit I geeked out a little, but in the process I figured out some of the theory behind embedding logos in QR codes. … For this ‘how-to,’ I’m going to walk through the process of modifying a Version 6 QR code.”
Pew: “More than half of adult cell phone owners used their cell phones while they were in a store during the 2011 holiday season to seek help with purchasing decisions. During a 30 day period before and after Christmas: 38% of cell owners used their phone to call a friend while they were in a store for advice about a purchase they were considering making, 24% of cell owners used their phone to look up reviews of a product online while they were in a store, 25% of adult cell owners used their phones to look up the price of a product online while they were in a store, to see if they could get a better price somewhere else… Taken together, just over half (52%) of all adult cell owners used their phone for at least one of these three reasons over the holiday shopping season and one third (33%) used their phone specifically for online information while inside a physical store – either product reviews or pricing information.”
Pew: “There are a number of demographic patterns in these survey findings. Specifically: Cell owners ages 18-49 are significantly more likely to use their phones for online product reviews than are cell owners ages 50 and older. Cell owners ages 65 and older are especially unlikely to do this-just 4% did so this holiday season. Urban and suburban cell owners are roughly twice as likely as rural cell owners to have recently used their phone to look up online reviews of a product they found in a physical store. Non-white cell owners are more likely than white cell owners to look up online product reviews, and those who have attended college are more likely to do so than those who have not. … Online price matching and looking up online reviews frequently go hand in hand. Overall, of the 33% of cell owners who used their phone recently in a store to look up either product reviews or prices online, roughly half (representing 17% of all cell owners) used their phones to engage in both of these activities. … One in five ‘mobile price matchers’ ultimately made their most recent purchase from an online store, rather than a physical location – When asked what happened on the most recent occasion where they used their phone to look up the price online of a product they found in a store, these mobile price matchers point to a range of outcomes: 37% decided to not purchase the product at all, 35% purchased the product at that store, 19% purchased the product online, 8% purchased the product at another store”
GigaOM: “This last piece of data shows the challenge for retailers, who lost about 5 percent of transactions that began with online price research, even though they have the customer in-store. That’s something that retailers have been increasingly sensitive about, especially with promotions like Amazon’s holiday offer to knock off $5 from certain products if users checked prices through Amazon. But the data also show how retailers can fight back. They obviously need to be aware of prices online, and they may look at ways to lower prices or match online prices in-store to remain competitive. … The challenge is still considerable for retailers of all sizes. Having consumers walk in with connected computers in their pocket means many of them can find a potentially better deal online or in another store. But retailers should be thinking about how to satisfy their customers’ shifting buying patterns. … It’s definitely going to be harder for physical retailers in this new mobile-enhanced shopping era but there’s still ways to compete as buyers get a lot smarter.”
RWW: “The strategy revolves around having a strong mobile Web presence. That does not necessarily mean an actual native app. If you are in a retail store researching with your phone and you Google the product, the retail store should be one of the first results. With the location abilities of smartphones, the search could even tell you what store or neighborhood you are actually in. The retailer could then be able to offer a deal or an incentive to buy and offer to complete the transaction through the device. The mobile Web app could hook into your mobile wallet and bill you directly or instruct the consumer to see the cashier where payment could be made by either near field communications (NFC) or by scanning a QR code. The idea is to control both the research and the transaction. Channel the consumer to your product.“